Q: How do I troubleshoot KCRW on smart speakers?
If KCRW isn't playing correctly on your smart speaker, first make sure the speaker is connected to the internet and that its software is up to date. Try restarting the speaker and asking it to play KCRW again.
You can also try specifying the station or stream by name — for example, “Play KCRW 89.9 FM” or “Play KCRW Eclectic24.” If you're still having trouble, try listening through KCRW.com or the KCRW App to determine whether the issue is specific to your smart speaker.